Shipping & Delivery Policy

1. Introduction
This Shipping Policy explains how ProKeys.uk delivers digital products purchased through our website.

2. Digital Delivery Only
ProKeys provides digital products exclusively. No physical goods are shipped. Delivery is carried out electronically via the email address provided at checkout.

3. Delivery Time
Delivery is typically automatic and sent within a few minutes of successful payment confirmation. In rare cases, manual review or technical delays may result in slower delivery times. Customers should check their spam or junk folder if the email has not arrived.

4. Accuracy of Information
Customers are responsible for ensuring that the email address entered at checkout is correct. ProKeys is not responsible for delays caused by incorrect information being provided.

5. Delivery Issues
If you have not received your product within a reasonable timeframe, contact support@prokeys.uk and we will resend the delivery email once your order details have been verified.

6. Contact
If you have any questions about this policy or need help with your order, please contact:

ProKeys.uk
Email: support@prokeys.uk
Phone: +44 74 4141 8824 (WhatsApp)

Opening Hours: Monday – Sunday, 08:00 – 23:00 (UK time)
Business Address: R. Sabino de Sousa, 121, 1900-400, Lisbon, Portugal