Purchase Terms

Delivery Time – At ProKeys, we are committed to processing all orders without delay and ensuring prompt delivery to our customers. In most cases, products are dispatched automatically by email within just a few minutes of payment confirmation. On rare occasions, external factors such as payment verification or system delays may cause a slight wait, but rest assured that we always strive to provide the fastest and most reliable service possible.

Delivery Method – All products are delivered directly to the customer’s email address, together with clear step-by-step installation instructions. If you have any questions or experience difficulties during installation, our support team is on hand to assist you promptly.

Returns Policy – Our returns policy allows for a full refund within 14 days of purchase. To request a refund, simply email us at support@prokeys.uk. Please note that refunds, returns, or exchanges cannot be provided once a licence key has been redeemed or used for activation.

Important Information – ProKeys supplies activation keys and supporting installation guides. The use of the associated software is subject to the terms and conditions of the respective manufacturer. All product names, brands, and intellectual property rights remain the exclusive property of their respective owners.

Emily T.
Emily T.
Verified Customer
5/5

I’m honestly impressed. Bought Windows 11 Pro for my work laptop and it worked right away. just went to settings, entered the key, and it activated immediately. Saved me a lot of time and money compared to other options. Highly recommended!

2 weeks ago
Kate B.
Kate B.
Verified Customer
5/5

Very simple process. Activated through Windows 10 settings in less than 5 minutes. I really needed the Pro edition since I have to connect to my work computer remotly and I can't do that using the Home version.

2 weeks ago
Thomas Adams
Thomas Adams
Verified Customer
5/5

Installed Office 2024 Professional Plus today. Word and Excel are working perfectly, no problems at all. It was a great experience, I’m very satisfied.

2 weeks ago
Clare Johnson
Clare Johnson
Verified Customer
5/5

I had Windows 11 Home already, upgraded to Pro with the key. No issues at all. Clear instructions included.

2 weeks ago
Rachel Davies
Rachel Davies
Verified Customer
5/5

SUPERB Experience!!! Installed Office on my MacBook Air. Everything works flawlessly. The instructions were crystal clear and ridiculously easy to follow!!! I’ll be buying another copy for my son’s computer without hesitation!!!! Thank you again!!

2 weeks ago